What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account has been suspended due to supposed phishing- I need help getting my account back up and running

    Asked by Gypsy  on August 09, 2014 at 01:26 PM

    I need my forms ASAP-  i am an educator and use countless forms.  The school year is quickly approaching and I do NOT wanrt to start from scratch.  Please assist.

    my account and My Forms
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    Answered by smalldotdesign on August 09, 2014 at 02:14 PM

    I got shut down for the same reason. We use forms to power our digital data collection and distribution for invoicing, contact forms, formatted HTML alerts, etc. I am REALLY mad they did this without warning.

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    Answered by jpurchase on August 09, 2014 at 06:47 PM

    me too : (

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    JotForm Support

    Answered by jonathan on August 09, 2014 at 10:07 PM

    @ jpurchase

    Please refrain from posting to multiple threads on similar concern.

    Next time, I suggest you post your own question and we will attend to it as soon as we can.

    For this time only, I have created a post just for you here http://www.jotform.com/answers/414051-Form-was-suspended#0

    I will attend to it when I reach your ticket.

    Thanks.