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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I fix a field that is autopopulating on my form?

    Asked by byso2013 on August 09, 2014 at 06:30 PM

    I have a Parents Name field that auto populates with the website address.  I cannot figure out how to stop this.

    Page URL:
    http://www.banderayouthsoccer.org/registration

    Screenshot
    name autofill google website google gadget
  • Profile Image
    JotForm Support

    Answered by jonathan on August 09, 2014 at 10:03 PM

    Hi,

    Please disable the feature in the form.

    Check this user guide -How-to-Enable-Auto-Fill-Feature

    Set Autofill to Disable instead

     

    Inform us if you need further assistance.

    Thanks.

     

  • Profile Image

    Answered by byso2013 on August 09, 2014 at 10:29 PM

    I checked there, but auto fill was already off.

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    JotForm Support

    Answered by jonathan on August 09, 2014 at 11:42 PM

    I am sorry I was not able to see the problem immediately on the previous occasion.

    I did see it now, and it was NOT actually related to the Autofill feature.

     

    but on the embed URL of the form in your Google website.

    --

    Please try it like this.

    Re-embed the form in your Google website following this user guide -Adding-Form-to-Google-Sites

    Make sure that the URL of your form is in secure mode like this https://secure.jotform.us/form/41867701085155

    It is because Google is very strict with https protocol, it will cause glitch on the embedded form if the Google website detected unsecure contents within the page.

     

    Hope this help. Inform us if you need further assistance.

    Thanks!

     

     

     

     

     

     

     

     

     

  • Profile Image

    Answered by byso2013 on August 11, 2014 at 08:56 AM

    That worked, but the link you provided does not describe how to create a https link.  While I was there I noticed the make form secure box.  I checked it, which made the top link https.  It was still a bit confusing since the link that you actually copy over is still http, but I was finally able to figure it out.

     

    Thanks for the help.

  • Profile Image
    JotForm Support

    Answered by ashwin_d on August 11, 2014 at 10:51 AM

    Hello byso2013,

    On behalf of my colleague, you are welcome. 

    I am glad to know you figured it our yourself on how to get your form's secure / SSL URL.

    Do get back to us if you have any questions.

    Thank you!