What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Freshbook Integration: I get this error when I submit "Form ID did not match. Form ID: Form Name: 42021694643452"

    Asked by supana on August 11, 2014 at 10:10 AM

    OK so I have signed up to the trial version of freshbooks, and have created this form 42021694643452

     

    But I get this error when I submit

    Form ID did not match. Form ID: Form Name: 42021694643452

    what steps should I do to fix this???

     

  • Profile Image
    JotForm Support

    Answered by KadeJM on August 11, 2014 at 11:53 AM

    Was this occurring when you were trying to Integrate with Freshbooks? Or?

    I checked your " Guest Form " and did a small test, but I am able to connect to freshbooks. It seems like this might be a temporary issue so I have cleared your form cache to refresh them. Can you please try this again on your end and let us know if it is still a problem?