Widget textboxes have different style

  • Michael DeDonato
    Asked on July 6, 2022 at 9:55 AM

    Hello,

    Whenever I use a widget, the textbox is styled differently than regular textboxes. Why is that and how do I fix? I would like them to be consistent.

    Example: See Link below and select the 2nd radio button.
    Question 5 and 7 are widgets. The rest are native to jotform.

    Thanks,

  • Ashwin JotForm Support
    Replied on July 6, 2022 at 10:17 AM

    Hello Michael,

    Thanks for reaching out to Jotform Support. You seem to have an Enterprise account. Please note that we have a dedicated team of customer success managers working with Enterprise customers. For any assistance with your Enterprise server or forms, you can reach out to your dedicated support team via email.

    I am also escalating this thread to our enterprise support team. Someone from our enterprise team will get back to you.

    Let us know if you have any other questions.

  • Michael
    Replied on July 6, 2022 at 11:00 AM

    Thanks. Can you tell me why widget textboxes look different than native jotform textboxes?Untitled Screenshot 10

    Thanks

  • Carlo JotForm Support
    Replied on July 6, 2022 at 12:03 PM

    Hello Michael,

    We have forwarded your concern now to our Enterprise Team so that they could further assist you. We have a dedicated. Someone from our enterprise team will get back to you as soon as they can.