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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    We are receiving duplicate submissions

    Asked by totalamr on August 12, 2014 at 02:31 PM
    we are receiving those however it appears we are receiving multiple copies of the same submission. Our jotform record shows these multiple submissions.
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    JotForm Support

    Answered by Welvin on August 12, 2014 at 02:39 PM


    This is probably related to when they submit the form, it's not redirecting to your form's thank you message page. The submit button got stuck at "please wait... they then click the "Submit" button for a few times.

    As suggested, please re-embed your form using our iFrame method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. This should fix the issue.

    Thank you!