- slendeavorAsked on August 12, 2014 at 02:58 PM
I have created a form successfully but cant seem to get the submit form to work. When I test it, it goes well, but with live coding, I never receive my email. Also, how can I set up a unique email address so it does not go to the account email.
When I log into the jotform account, I see the submissions, but the email never arrive.Page URL:
- JotForm SupportjonathanAnswered on August 12, 2014 at 04:20 PM
Please check this user guide -Finding-out-E-mail-Address-used-for-submission-notifications
The form submission email is being sent to the email address in the Recipient E-mail box
You can put a different email address in the submission Recipient E-mail field to send notification email other than your own email account.
Make sure also that in the Notification Email, the Sender E-mail is set to "firstname.lastname@example.org"
Please tell us if there are still issue even after doing this already.