where does the thank you message show up

  • Profile Image
    Asked on August 12, 2014 at 03:18 PM

    I selected and created a personalized thank you message.

    I have published form on my site and submitted a form as a test but never saw a thank you message.


    What did I do wrong?

  • Profile Image
    Answered on August 12, 2014 at 04:27 PM


    I cloned your form to test it and upon completion of a test submission, your custom thank you message is indeed displayed:

    Is there possibly something in your web page that is preventing the form from redirecting to the thank you page?  It does appear as though your form and thank you page are setup properly.

    Please let us know if you have any further questions and we will be happy to help.

    Thank you for using Jotform!