where does the thank you message show up

  • barefootvi
    Asked on August 12, 2014 at 3:18 PM

    I selected and created a personalized thank you message.

    I have published form on my site and submitted a form as a test but never saw a thank you message.

     

    What did I do wrong?

    Page URL: http://www.cobratours.dm/#!customs-immigration-clearance/c15gz
  • David JotForm Support
    Replied on August 12, 2014 at 4:27 PM

    Hi,

    I cloned your form to test it and upon completion of a test submission, your custom thank you message is indeed displayed:

    where does the thank you message show up Image 1 Screenshot 20

    Is there possibly something in your web page that is preventing the form from redirecting to the thank you page?  It does appear as though your form and thank you page are setup properly.

    Please let us know if you have any further questions and we will be happy to help.

    Thank you for using JotForm!