What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
**URGENT Payment Submission Not WorkingAsked by john_lemoore on August 12, 2014 at 11:13 PM
My clients aren't able to checkout with Paypal on my form: http://form.jotform.us/form/31053155315140
They hit submit and it just stays a white page. Please help ASAP as I'm trying to close on some clients and noticed some payments have not been coming through the last couple days.
I just updated the IPN settings and now it's working. Weird. Always worked before without changing those settings.
Thank you, john_lemoore for keeping us posted.
While we have not been able to identify this cause of if this case, we'll sure to take a look as well.