After submitting the form, there is no response - nothing appears

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    theies
    Asked on August 12, 2014 at 11:25 PM

    After submitting our order, it proceed to the submit.jotformpro.com..site, but nothing appear.

    there is no prompt for payment. It had been working perfectly last week

     

  • Profile Image
    TitusN
    Answered on August 13, 2014 at 08:16 AM

    Hello, 

    Sorry about that. 

    I believe this is in relation to a payment form - which directs to a checkout - like Paypal, after submission. 

    Are you getting a blank screen after you submit the form? 

    Please share the link to your website where the form is embedded so that we can test it and identify the problem.

    We look forward to your response.  

  • Profile Image
    NeilVicente
    Answered on August 13, 2014 at 09:38 AM

    @theies

    The problem should be fixed by now. Would you please kindly check on your end to confirm?

    Thanks!