Jotform Google Analytics: track what steps abandoned by the user

  • KixCare
    Asked on July 7, 2022 at 12:37 PM

    Following this setup would allow me to track what steps users abandon the form?

  • Sigit JotForm Support
    Replied on July 7, 2022 at 2:37 PM

    Hello KixCare,

    Thank you for contacting Jotform Support. While using Google Tag Manager in tandem with Analytics can also give you even deeper insight into why people may be leaving your form, the Google Analytics widget does not track the submission itself. The widget will only track activities on your form, including the current number of people viewing your form and the total number of sessions on your form. It can't determine which fields the user stops.

    Let us know if you have any other questions.