Create PDF Not Working

  • finstaff
    Asked on August 13, 2014 at 1:59 PM

    In the list of submissions, where you can export a CSV, PDF, etc...if I click on one entry from several months ago, it tries to generate a PDF of all entries, not just the one selected.  Help! 

    Thanks,

    Brad

  • Welvin Support Team Lead
    Replied on August 13, 2014 at 4:13 PM

    Hi Brad,

    PDF option normally allows you to generate PDF's by batch of 20, sometimes, depending on the number of your form submissions.

    If you want to download individual submission as PDF, use the top PDF button instead of the one from the bottom grid section:

    Create PDF Not Working Image 1 Screenshot 20

    Thank you!