I used the QR code for the app I created and it is public not private a

  • De Anna Thompson
    Asked on July 8, 2022 at 3:33 PM

    I used the QR code for the app I created and it is public not private and it won't give me the option to add as an app on my employees phone it will only let me view it in a browser? I was able to add a different app I created to my own phone with no issues. please advise.

  • Leonidas JotForm Support
    Replied on July 8, 2022 at 10:11 PM

    Hello De Anna,

    Thanks for reaching out to Jotform Support. I have tested the scanning QR Code to download a Jotform App and it is working as expected. When scanning the QR Code, initially it will redirect you to a website, then you will have 2 options to download or install the app on your phone. Let me show those 2 options :

    Option 1 - By clicking on three dots on the upper right corner of the browser and click on Install App.

    Option 2 - By click on Add New App to Home Screen at the bottom of the browser.

    1657332541 62c8e33dc276f 291029097 90570 Screenshot 10

    Please let us know if you can see these options.