Mobile Forms App: Possibility to customize Thank You page

  • rozalinaod
    Asked on July 11, 2022 at 4:51 AM

    Hello,


    I added a "fill another" button to the thank you page of my form.

    It shows up nicely when submitting the form from a computer.

    But it does not show when I submit the form from mobile app. Actually it shows the thank you form with the "fill another" button for a second, and then it changes immediately to the standard thank you page without the button.

    Thank you

    Chana

  • Nikola JotForm Support
    Replied on July 11, 2022 at 5:52 AM

    Hi Chana,

    Unfortunately, it is currently not possible to customize the Thank You page on Mobile Apps. it will always show a default Thank You page. I've gone ahead and escalated your request to our Developer Team. When or if it's developed depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know. 

  • rozalinaod
    Replied on July 11, 2022 at 6:41 AM

    Hi Nikola,

    Thanks for the answer.

    I just wanted to point out that on the mobile app it shows for a little second the customized thank you page with the button, and then replaces it by the default thank you page. This could give the development team an indication how to fix it.

    Also I am disappointed that the fault that you cannot customize the thank you page for mobile app (and other faults as well that I have encountered) are not documented in your documentation. This might have an impact for us and we maybe would have chosen a different application.

  • Herbert_Z
    Replied on July 11, 2022 at 7:11 AM

    Hi Chana,

    Thanks for getting back to us. While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform. We have documented the details of this request and forwarded them to our Development Team. Additionally, all similar requests are also being added to the documentation, this helps hasten the process as the demand for the feature rises. If there are any updates, we’ll circle back to this thread and let you know. 


  • Felizio JotForm Support
    Replied on April 17, 2024 at 7:35 AM

    Hi Chana,

    Thanks for waiting patiently. It is possible to show the edited Thank You Page after submission on the mobile app as well.

    Mobile Forms App: Possibility to customize Thank You page Image 1 Screenshot 20

    Reach out again if you need any other help.