What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cancellation of service

    Asked by edinaldorosario on August 14, 2014 at 07:53 AM

    If I will buy the service, as I named it, to cancel credit card?

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    JotForm Support

    Answered by david on August 14, 2014 at 10:37 AM


    I checked your account and it appears you have gone over your SSL based submission limits:


    If one of your form is using HTTPS://secure as the beginning of the URL it will use SSL based submissions and our "Free" level account only allow for 10.  If you wish for your account to remain active you will indeed need to upgrade:


    Please let us know if you have any further questions and we will be happy to help.

    Thank you for using JotForm!