What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't upgrade, forgot password and your site does not respond

    Asked by Thomas Anstett  on August 14, 2014 at 09:24 AM

    I click the button after filling out info and nothing happens

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    JotForm Support

    Answered by david on August 14, 2014 at 12:12 PM


    Our records show that the account associated with your email address is "mmyoyo56".  It also appears as though this account is already upgraded as of this morning.  If you are still having trouble with your account, please let us know and we will be happy to assist you further.

    Thank you for using JotForm!