What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    All form submissions not showing on Google spreadsheet

    Asked by ewinder on August 14, 2014 at 10:32 AM

    We have a sponsorship form that is missing at least two form submissions on the integrated Google spreadsheet.  Please advise as to why this might be.  They were both completed on August 12th.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Kiran on August 14, 2014 at 01:35 PM

    We apologize for the inconvenience this may have caused you. There was a temporary and short glitch with Google integrations which was affected many users. It was a system or network error which resolved on its own. It may have been on our server, network or Google server. Additionally, it was a slow internet day which was reported that there were global systematic issues.

    We are very sorry for the inconvenience caused and assure our best services all the times.

    Please let us know if you have any other questions. We are happy to assist you.