All form submissions not showing on Google spreadsheet

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    Asked on August 14, 2014 at 10:32 AM

    We have a sponsorship form that is missing at least two form submissions on the integrated Google spreadsheet.  Please advise as to why this might be.  They were both completed on August 12th.

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    Answered on August 14, 2014 at 01:35 PM

    We apologize for the inconvenience this may have caused you. There was a temporary and short glitch with Google integrations which was affected many users. It was a system or network error which resolved on its own. It may have been on our server, network or Google server. Additionally, it was a slow internet day which was reported that there were global systematic issues.

    We are very sorry for the inconvenience caused and assure our best services all the times.

    Please let us know if you have any other questions. We are happy to assist you.