Autoresponder Email with custom messages

  • mobilerevivers
    Asked on August 14, 2014 at 3:32 PM

    i have 3 forms setup in one and each section i want to have a diffrent auto responder setup

  • David JotForm Support
    Replied on August 14, 2014 at 5:35 PM

    Hi,

    You would simply need to setup 3 auto responders and then strip out the data from the body that you do not want to include:

    http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    In the guide you will see the question and answer section.  Just remove what you do not want included for each.  All three emails will be sent each time the form is submitted and will only have the information from the sections you desire.

    Please let us know if you have any further questions and we will be happy help.

    Thank you for using JotForm!

  • mobilerevivers
    Replied on August 14, 2014 at 5:52 PM

    how do i strip the data? how does the system know which ones to send?

     

    i sent you a direct link to the form. can you check it out?

  • mobilerevivers
    Replied on August 14, 2014 at 6:11 PM

    i set up 3 diff auto responders but they dont work. the only one that works is the iphone. can i seperate the forms and just make each one link to one?

  • Jeanette JotForm Support
    Replied on August 14, 2014 at 8:25 PM

    You need to apply conditional logics to Autoresponder. The following guide have an example on how to apply conditional to either Notifiers or Autoresponders (it works for both).

    How to send to a specific email address based on a selection

    If you still have doubts, we are here to help.

  • mobilerevivers
    Replied on August 14, 2014 at 9:50 PM

    got my own way around it but now the conditios wont work. i have them set up but its still going to page 2 instead of 3 and 4 or whatever its linked to

  • Welvin Support Team Lead
    Replied on August 15, 2014 at 1:44 AM

    Your conditional logic is actually working. Here's a quick screencast: https://shots.jotform.com/welvin/screencast/2014-08-15_1340.swf

    I would suggest to clear your browsers cache and check again:

    https://support.google.com/chrome/answer/95582?hl=en

    https://support.mozilla.org/en-US/kb/how-clear-firefox-cache 

    Thank you!