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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is down and can not login!

    Asked by Marcelo  on August 15, 2014 at 10:34 AM

    My form is off the air, I log to see what was happening and every click that I gave to view the form asked to log in again and so on. The system has some BUG? 




    att, Marcelo 


    Porto Alegre - BRAZIL (51) 30616333 (51) 80386906

    Page URL:

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    JotForm Support

    Answered by ashwin_d on August 15, 2014 at 11:40 AM

    Hello Marcelo,

    Upon checking I found that created on another thread and my colleague have already answered you on the following thread:  http://www.jotform.com/answers/416697-N-o-estou-conseguindo-fazer-o-login-e-meu-formul-rio-est-fora-do-ar-#0 

    Your account is not active and the form is available online in your web page.

    Thank you!