I attempt to edit the form, the editor never loads. It just sits there spinning.

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    randy.brightman
    Asked on August 15, 2014 at 10:55 AM
    I'd love to try this solution. I was able to get to "My Forms" and then cloned the form, but when I attempt to edit the form, the editor never loads. It just sits there spinning. Had you reviewed my previous messages, you would have seen that we can't get to the editor. Please advise ASAP. Thanks.
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    david
    Answered on August 15, 2014 at 12:19 PM

    Hi,

    I cleared your forms cache and reloaded the HTML element you had at the bottom of your form and it appears to be loaded once again.  The iFrame you have loading in the HTML element at the bottom of your form is what appears to be causing the issue.  Removing it caused everything to work fine in my testing.  For now it appears that updating this has fixed the issue with your form being cut off.  If you do not need the Facebook section at the bottom of your form, I would suggest removing it and your form should function properly.

    Please let us know if you have any further questions and we will be happy to help.

    Thank you for using JotForm!