Where does the custom field get displayed in paypal when I submit my form to paypal

  • oregonmm
    Asked on August 15, 2014 at 10:43 PM

    Hi,

     

    I am creating a custom payment amount and then submitting it to paypal. I am also submitting a text box as a custom field. Where does this get displayed? I want this custom field displayed in paypal for ease of users.

  • Elton Support Team Lead
    Replied on August 15, 2014 at 11:58 PM

    Hi,

    Yes that's possible with Paypal. You can pass custom field by going to the Paypal field properties.

    Just right click your Paypal field, click Show Properties and look for the Custom Field section. Click on the right side to select which field you want to pass.

    Here's how:

    Where does the custom field get displayed in paypal when I submit my form to paypal Image 1 Screenshot 20

    Hope this helps!

  • oregonmm
    Replied on August 16, 2014 at 1:37 AM

    I did that. But it doesn't help. This field doesn't get displayed anywhere in Paypal. I just see the description which i filled in while using paypal wizard and that cannot be automated based on my form.

  • Elton Support Team Lead
    Replied on August 16, 2014 at 4:51 AM

    @oregonmm

    The custom field can only be seen on the transaction info when you check it on your Paypal account. 

    Example:

    Where does the custom field get displayed in paypal when I submit my form to paypal Image 1 Screenshot 20

    FYI, the custom field that is pass to Paypal is for tracking purposes only, which buyers do not see. To my knowledge, Paypal does not have the ability to display custom fields on checkout. I think they don't support it. See this Paypal info for more details.

    Thanks!