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  • Profile Image

    Where does the custom field get displayed in paypal when I submit my form to paypal

    Asked by oregonmm on August 15, 2014 at 10:43 PM

    Hi,

     

    I am creating a custom payment amount and then submitting it to paypal. I am also submitting a text box as a custom field. Where does this get displayed? I want this custom field displayed in paypal for ease of users.

    then and payment amount
  • Profile Image
    JotForm Support

    Answered by EltonCris on August 15, 2014 at 11:58 PM

    Hi,

    Yes that's possible with Paypal. You can pass custom field by going to the Paypal field properties.

    Just right click your Paypal field, click Show Properties and look for the Custom Field section. Click on the right side to select which field you want to pass.

    Here's how:

    Hope this helps!

  • Profile Image

    Answered by oregonmm on August 16, 2014 at 01:37 AM

    I did that. But it doesn't help. This field doesn't get displayed anywhere in Paypal. I just see the description which i filled in while using paypal wizard and that cannot be automated based on my form.

  • Profile Image
    JotForm Support

    Answered by EltonCris on August 16, 2014 at 04:51 AM

    @oregonmm

    The custom field can only be seen on the transaction info when you check it on your Paypal account. 

    Example:

    FYI, the custom field that is pass to Paypal is for tracking purposes only, which buyers do not see. To my knowledge, Paypal does not have the ability to display custom fields on checkout. I think they don't support it. See this Paypal info for more details.

    Thanks!