- COLLEEN CHAPMANAsked on August 17, 2014 at 12:44 PM
- JotForm SupportWelvinAnswered on August 17, 2014 at 06:28 PM
We have reactivated your account. It was a mistake, but this is the form that is causing the auto-suspension: http://www.jotformeu.com/form/42282847422355. The form fields are fine, but the installed Malwarebytes on my PC blocked the PDF section. I think it's because of the wrong domain.
Please kindly check again.
Thank you and our apologies!
- doulanetworkAnswered on August 17, 2014 at 09:19 PM
Please help! This is what has happened to my account!! My username is doulanetwork. I don't know how to fix it and haven't heard back from anyone. And I want to be sure I fix the problem after my account is unsuspended so it doesn't happen again!! I'm a total novice too and have just recently joined. I think the forms are fantastic - look great and very professional, but I must have set something up wrong for you to think I'm phishing???