What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Connect with Stripe not workingAsked by bitsworkshop on August 17, 2014 at 03:38 PM
I testing out my website, when I use the connect with Stripe option I get this error message upon submitting with a valid credit card:Oops!No API key provided. (HINT: set your API key using "Stripe::setApiKey()". You can generate API keys from the Stripe web interface. See https://stripe.com/api for details, or email firstname.lastname@example.org if you have any questions.
whereas using my Stripe API keys work fine.
What do we need to fix here?
message credit card hint
Thank you for providing us this information.
I think we have glitch in the Stripe integration when using the "Connect with Stripe" button method of connecting to Stripe.
Since the "Enter API Key" method work fine, I suggest you use that option for now.
I will submit a bug ticket report to our higher team support to investigate on the Stripe connection issue..
We will notify you for any update on the status when available.
Chief Technology Officer
Problem has been fixed,
Sorry for the trouble,
Thanks! It appears to be working now.
Glad to hear it! Please let us know if there is anything further we can assist you with and we will be happy to do so.
Thank you for using JotForm!