Account disabled!

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    Arbeola Armxart 
    Asked on August 17, 2014 at 07:11 PM

    I got an emails few days ago that my account has been disabled, later i tried login in to my account but i couldn't, my question is that won't i be able to login to my account until i upgrade?

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    EltonCris
    Answered on August 18, 2014 at 01:25 AM

    Hi Arbeola,

    You should be able to login but you will not be able to view your form submissions until your upgrade your account. If you're having issues with logging in to your account, please try it on this page. http://www.jotform.com/login.

    If you'd like to upgrade, please proceed to our pricing page http://www.jotform.com/pricing/. However, if you don't want to upgrade, you have to wait until your submissions counter resets to zero which will happen every first day of the following month.

    Should you have any other questions or concerns, please let us know.

    Best Regards!