What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What happens when I use the 10 SSL Secure Submissions?

    Asked by Christine Lachman  on August 19, 2014 at 01:30 PM

    If I have the starter FREE package and I receive the 10 SSL secure submissions what happens if someone wants to complete the form then is it just sent to us without being secure or is the form not usuable- it only accepts 10 submissions and then you need to wait until the next mnth or upgrade to the premium package.

    Submissions 10 ssl next premium package then
  • Profile Image
    JotForm Support

    Answered by KadeJM on August 19, 2014 at 03:41 PM

    When you use your form in a secured format it counts as an SSL Submission. For Free Plans this is only limited to 10 per month which resets on the first of each month. Once you hit that limit your form will become disabled unless you either upgrade or wait for a reset.