What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Zoho Integration

    Asked by wcrapwra on August 19, 2014 at 01:41 PM

    Hi do you guys still support the ZOHO integration mentioned here on your blog? - http://www.jotform.com/blog/blog_display.php?if_id=60

     

    I keep getting an error - I use 2 factor authentication and have generated 3 different device / app specific passwords to try and make this work..

     

    any help or direction would be appreciated as this is a killer feature.. (if I can get it to work ) :)

     

    Screenshot
    zoho integration
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    JotForm Support

    Answered by Welvin on August 19, 2014 at 04:06 PM

    Hi,

    Yes, the integration is active and working fine. Since your two-factor authentication is enabled, you have to login using the App Specific password which is generated by the Zoho CRM.

    Based on your screenshot, it seems like your password is too long. App Specific Password should only contain 12 alphanumeric characters. Please kindly check. Or, you can also use an Auth Token which is much simple.

    Thank you!