- JotForm SupportjonathanAnswered on August 19, 2014 at 07:14 PM
Please confirm that you are not using any custom URL Name on your form before we can proceed changing your username from leilanir24 to navigatorohio
I already check the new username navigatorohio and its available.
We are just want to make user you are not doing this on your form
because changing the username will break the custom URL named forms.