Reset password of the accout and add other users in approval flow

  • visitcarlsbad
    Asked on July 18, 2022 at 3:58 PM

    I need at least two different individuals for the approval workflow and I can only see my name available.

  • Kris JotForm Support
    Replied on July 18, 2022 at 6:15 PM

    Hello Kevin,

    Thanks for using Jotform. Can you explain a bit more about your feedback so I can get a better idea of what's happening? It seems that the title you added to this thread and the content are different issues. Please bear with me as I try to provide information about both issues.

    You can reset your password by following the steps and screenshots below:

    1. Go to the Jotform Main Page and click on Login.

    Graphical user interface, application Description automatically generated Screenshot 10

    2. On the login screen, click on Forgot Password.

    Graphical user interface, application Description automatically generated Screenshot 10

    3. Enter your email address and then click on Send Reset Instructions.

    Graphical user interface, text, application Description automatically generated Screenshot 32

    You'll get an email with instructions about how to reset your password.

    1641475163 61d6ec5b719f1 Screen Shot 202 Screenshot 43

    4. In the email, click on Reset Password.

    Graphical user interface, application, email, website Description automatically generated Screenshot 54

    5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

    1641475641 61d6ee3951282 Screen Shot 202 Screenshot 65

    Your new password is now set and you can use it to log into your Jotform account.

    Are you trying to add two different approvers to your form? Please provide more information on the flow of your form. Once we receive your response, we'll be able to help you with this.