What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Please share to us the URL of your website so that we can test also.
I checked your form using its direct URL http://www.jotformpro.com/form/42016118572953 and I was able to load/view the form just fine.
The problem probably is on the embedded form, so we need to test there to understand the caused of issue.