I cannot remember my password and even though I keep asking for reset instructions, I never receive an email with reset info

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    Marianne Donadio 
    Asked on August 20, 2014 at 10:26 PM
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    ashwin_d
    Answered on August 21, 2014 at 03:14 AM

    Hello Marianne,

    Upon checking I found that your email address was in our bounce list for following reasons:

    Result: 

    mdonadio@roominn.org is IN  the bounce list 

    Reason(s) : smtp;550 5.1.0  sender rejected. IB504 - 205.201.139.14

    I have removed your email address from our bounce list. Please go ahead and try to reset your password again. You should receive the password reset instructions in your email.

    Please be noted that your account username is "roominn"

    Thank you!