- riverinatradiesAsked on August 21, 2014 at 01:48 AM
I have conditions set up on my form so that only certain questions are only shown depending on which option is chosen from the first dropdown menu. However today a customer has submitted the form but has done so as though ALL questions were displayed to him. I have no idea how they could have done this. Please help
- JotForm Supportashwin_dAnswered on August 21, 2014 at 07:10 AM
I'm sorry for the trouble caused to you.
Are you having issues with your submission from "Thomas Freeman"? I did check it and it seems even if the "Listing Type" was selected as "Detail Ad", user was still able to upload the "Feature Ad Image Upload" and fill in data in other unrelated field.
I did check your web page where you have embedded your form and it seems to work as expected. The hidden fields should only visible when appropriate value is selected in "Listing Type" drop down.
Hope this helps.
Do get back to us if you have any questions.
- riverinatradiesAnswered on August 21, 2014 at 07:23 PM
yes it was Thomas Freeman and I have gone ahead and added the noscript widget you mentioned. Thanks for a quick and easy resolution! Much appreciated!!
- JotForm SupportEltonCrisAnswered on August 21, 2014 at 10:35 PM
On behalf of my colleague, you're welcome.
If you came across any issues again, feel free to let us know.