Once a form is filled out people arent being redirected to a thank you message or a URL

  • Grahammilton1985
    Asked on August 21, 2014 at 3:20 AM

    A have tried various options

    Page URL: http://www.landandwave.co.uk/deer-in-a-day-cookery.html
  • cettox
    Replied on August 21, 2014 at 3:28 AM

    This is because you have a broken condition on your form, effectively prevents thank you setting to work, kindly fix that condition or remove, you'll see thank you setting will work again.

     

    See an example form, that I cloned to your account from your problematic form, and removed the condition :

    http://submit.jotformpro.com/submit/42321933992963/

     

    Thank You!

  • Grahammilton1985
    Replied on August 21, 2014 at 3:34 AM

    Thanks for a speedy response!

    I look at the condition tab for the form you cloned and my form and they look exactly the same - IE the top one clicked...

  • cettox
    Replied on August 21, 2014 at 3:45 AM

    Can you give more details on how them being the same?

    What I mean is saved conditions.  Can you cofirm cloned version works ok?

  • jonathan
    Replied on August 21, 2014 at 7:47 AM

    @Grahammilton1985

    Hi, you must have responded via the email. Your latest message came out empty.

    Please try replying again by clicking on this link http://www.jotform.com/answers/418806

    Thanks.