- lauschmediaAsked on August 21, 2014 at 10:11 AM
Hi, please check our account: Since May 14 we are charged twice.
Thanks for resolving this asap. Best, Jan
- JotForm Support ManagerJeanetteAnswered on August 21, 2014 at 12:17 PM
Very sorry about that. I've canceled the duplicate (Premium) subscription and left Economy alive. I've made 2 refunds for $9.90 and 1 for $19.95 in order to compensate the 4 duplicated charges of $9.95 applied to your Paypal account since May.