What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is loading correctly on my site

    Asked by Vance Branch on August 21, 2014 at 01:42 PM

    Hello I notice that my submission form doesnt load sometimes when people goes to my site. They have to refresh the page. I tried two different browsers and sometimes it don't show up unless I refresh. Can this be fix? 

    Page URL:

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    JotForm Support

    Answered by Welvin on August 21, 2014 at 02:53 PM

    Hi Vance,

    It works fine here, using multiple browsers.

    I would suggest re-embedding your form using our iFrame method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. This should help you fix the issue. Please try it and let us know if the issue persists.

    Thank you!