What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Allow automatic Upgrade of subscription plan

    Asked by onetribe on August 21, 2014 at 09:41 PM
    Is there any chance that you could automatically charge the $10 upgrade plan cost if more submissions are made (or enable that as an option) I'd think most users would prefer for their forms not to break, and would gladly pay as their need increases. I have several sites that hover on the range of 100 submissions per month, sometimes much lower, and sometimes a little higher. It would be difficult to manage plans for each of them on a monthly basis based on the current number of submissions.
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on August 22, 2014 at 12:01 AM

    Our system will not automatically upgrade your account if it goes beyond the limit. However, you'll get a warning message prior to maxing out. This way you can go ahead and make the upgrade.

    Another solution would be to purchase a yearly subscription in order to avoid doing this in a monthly basis.

    I hope you find this helpful.