- skychewccAsked on August 21, 2014 at 11:08 PM
Been trying to get my autoresponder to send the result of the form as text instead of html but has been unsuccesfull is it possible?Page URL:
- JotForm Supportashwin_dAnswered on August 22, 2014 at 03:25 AM
I did few tests and it seems to be able to send auto-responder email as text instead of HTML email, you will have to unlock the data table of your auto-responder email template. Please check the screenshot below:
When the data table is locked, it preserves the table with the form questions and that is the reason you see the HTML tables in the submission / auto-responder emails.
I am not sure if this is a bug but let me send a query to our back end team. We will get back to you as soon as we have any update from them.
For now I would suggest you to unlock the data table of your auto-responder email template.
- JotForm SupportNeilVicenteAnswered on August 30, 2014 at 04:09 PM
We would like to inform you that this bug is now fixed.
Kindly delete and recreate your text-based notification email if the problem persists on your end.