Having trouble downloading completed forms

  • Profile Image
    mattmorg11
    Asked on August 22, 2014 at 02:37 PM

    I normally have clients fill out my custom form and then save it as a PDF.  I've been doing it this way for couple years now but just recently have been receiving error messages with the printer dialog options.  

     

    Thanks for any help, Matt

  • Profile Image
    BDAVID
    Answered on August 22, 2014 at 04:10 PM

    I just downloaded the form submissions as PDF without a problem:

    Please try again, maybe this is related to some browser cache issues, you may clear your browses cache, or try downloading from a different browser (we recommend using Google Chrome) to see if the issue happens in a specific browser.

    I have also cleared your form cache, let us know what happens, we will be glad to assist you.