What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Having trouble downloading completed forms

    Asked by mattmorg11 on August 22, 2014 at 02:37 PM

    I normally have clients fill out my custom form and then save it as a PDF.  I've been doing it this way for couple years now but just recently have been receiving error messages with the printer dialog options.  


    Thanks for any help, Matt

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    JotForm Support

    Answered by BDAVID on August 22, 2014 at 04:10 PM

    I just downloaded the form submissions as PDF without a problem:

    Please try again, maybe this is related to some browser cache issues, you may clear your browses cache, or try downloading from a different browser (we recommend using Google Chrome) to see if the issue happens in a specific browser.

    I have also cleared your form cache, let us know what happens, we will be glad to assist you.