Having trouble downloading completed forms

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    Asked on August 22, 2014 at 02:37 PM

    I normally have clients fill out my custom form and then save it as a PDF.  I've been doing it this way for couple years now but just recently have been receiving error messages with the printer dialog options.  


    Thanks for any help, Matt

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    Answered on August 22, 2014 at 04:10 PM

    I just downloaded the form submissions as PDF without a problem:

    Please try again, maybe this is related to some browser cache issues, you may clear your browses cache, or try downloading from a different browser (we recommend using Google Chrome) to see if the issue happens in a specific browser.

    I have also cleared your form cache, let us know what happens, we will be glad to assist you.