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Draw on Image Widget not working on Firefox browserAsked by skittell on August 22, 2014 at 02:37 PM
I attempted to use the Draw on Image widget in my survey. However, when I view the survey, the images are blank (gray rectangles). The images show up correctly in the editor though.
image widget survey firefox draw image
BUT it works perfectly when using Google Chrome browser
This issue might be due to browser incompatibility issue.
I suggest try using also other browser like Google Chrome at the moment and check if the problem still happens on your end.
I will submit a bug ticket report to our higher team support regarding the issue of Draw on Image Widget when using Firefox browser.
We will notify you for any status updates when available.
The issue is resolved - Firefox have since updated the browser with many bug fixes which addressed the error preventing the drawing canvas from displaying:
Kindly check and let us know.