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  • Profile Image

    "Show Field" condition not working (PayPal Pro)

    Asked by tpf on August 25, 2014 at 10:32 AM

    On my form, I do not want the email or phone fields to display until a user enters a donation amount.

    It's not working. I suspect it may have to do with the fact that the conditional field is part of a PayPal Pro integration?

    I really don't want these fields to display until after name, address, etc (part of the PayPal integration).

    Thank you.

    Page URL:
    http://www.jotform.com//?formID=42296831645966

    name donation email
  • Profile Image
    JotForm Support

    Answered by david on August 25, 2014 at 12:11 PM

    Hi,

    The problems arises from the donation field always being filled with a 0 whether it shows or not. To get around this, you would need to create a custom calculation field and pass that value to the payment field:

    Then add a condition like the one above based on the calculation field, rather than the payment field. This should allow your form to function as you desire. Here is my test form so you can see what I mean:

    http://form.jotformpro.com/form/42364808630960?

    If this is not what you were looking for, please let us know and we will be happy to assist you further.

    Thank you for using JotForm!