What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Unable to see the form when placed

    Asked by Robert Stewart on August 25, 2014 at 01:07 PM

    When I place the form into my muse website page I can not see it unless I test it with a browser check.Then I have to adjust placement and do it again and if not right I have to it again. Why can I not see it inweb page?? I get in the boundary box of the form "not able to generate thumbnail image".

    How do I adjust the size of the box it appears too too small. I also get the ( arrow download x ) box appearing when I hover over the area…it pops up …Why??

  • Profile Image
    JotForm Support

    Answered by Welvin on August 25, 2014 at 01:44 PM


    It should be available when you publish the page. Please review this guide:http://www.jotform.com/help/99-Adding-Form-to-Adobe-Muse.

    You need to click on the small box on each square face and drag it out to adjust the width or height.

    Thank you!