Form over quota

  • UnitaEducacional
    Asked on August 26, 2014 at 10:15 AM

    Since last week, every subscription we have received in our forms were returned with this message:

     

    "Form over quota. This form has passed it's allocated quota and cannot be used at the moment. Try contacting the owner of this form."

     

    How can I solve this problem?

    Jotform Thread 420558 Screenshot
    Page URL: http://www.jotformpro.com/form/40964401173955
  • Welvin Support Team Lead
    Replied on August 26, 2014 at 10:41 AM

    Hi,

    We're sorry to know that. Please kindly disregard the message. We've fixed it to our end. You have an existing Economy Subscription so you shouldn't be over quota. Your forms should now up again.

    Thank you!