What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form over quota

    Asked by UnitaEducacional on August 26, 2014 at 10:15 AM

    Since last week, every subscription we have received in our forms were returned with this message:

     

    "Form over quota. This form has passed it's allocated quota and cannot be used at the moment. Try contacting the owner of this form."

     

    How can I solve this problem?

    Page URL:
    http://www.jotformpro.com/form/40964401173955

    Screenshot
    form over quota problem message Allocated Quota
  • Profile Image
    JotForm Support

    Answered by Welvin on August 26, 2014 at 10:41 AM

    Hi,

    We're sorry to know that. Please kindly disregard the message. We've fixed it to our end. You have an existing Economy Subscription so you shouldn't be over quota. Your forms should now up again.

    Thank you!