Missing and duplicated folders

  • Profile Image
    david
    Asked on August 26, 2014 at 10:56 AM

    Hi,

    Recently I have had a few users claiming to be missing folders so I created a couple to monitor daily.  When I checked them this morning, I had duplicates of my folders:

    But the duplicates were not associated with any forms:

    I created these folder roughly a week ago and the duplication happened some time today I believe.

  • Profile Image
    david
    Answered on August 26, 2014 at 12:59 PM

    Here is another user with duplicated folders:

    http://www.jotform.com/answers/420655

  • Profile Image
    paulsimpson
    Answered on September 02, 2014 at 03:21 PM

    Hi David,

    I think this was caused by the missing folders and replication problems we recently experienced. As there has been no re-occurrence of this since the problems were fixed I'm going to close this ticket for now.