- JotForm SupportdavidAsked on August 26, 2014 at 10:56 AM
Recently I have had a few users claiming to be missing folders so I created a couple to monitor daily. When I checked them this morning, I had duplicates of my folders:
But the duplicates were not associated with any forms:
I created these folder roughly a week ago and the duplication happened some time today I believe.
- JotForm SupportdavidAnswered on August 26, 2014 at 12:59 PM
Here is another user with duplicated folders:
- JotForm SupportpaulsimpsonAnswered on September 02, 2014 at 03:21 PM
I think this was caused by the missing folders and replication problems we recently experienced. As there has been no re-occurrence of this since the problems were fixed I'm going to close this ticket for now.