Background and text color changed

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    Asked on August 26, 2014 at 01:10 PM

    I created a form today.  I clicked embed form to get the link to send to our responders.  When I tested the link, the writing whited out so I couldn't see my writing.  My form has a color background and white letters.

    Here is the link:

    Was I supposed to get the link from somewhere else to send to our responders? Please help as I need this form ASAP.

    Thank you!

    Melissa Clement

  • Profile Image
    Answered on August 26, 2014 at 04:34 PM

    I checked your form and found that the background color and text colors are changed from the form history.

    Is this the version you were referring and wanted the colors to be?

    You may revert to this edition by accessing Revision History from My Forms. Please verify your changes before you revert to the old version. Please follow the steps below :

    1. Go to My Forms and select the form

    2. Click on More for more options and click on Revision History

    3. Click on the left options to see the changes and select the correct option

    4. Click on Revert to this version.

    Hope this information helps. Please get back to us if you need further assistance. We are happy to assist you.


  • Profile Image
    Answered on August 27, 2014 at 09:20 AM

    That was not my issue at all. I did that. I had to change the background color to a lighter color so I could change the words to black instead of white.  The issue happened when I had the letters white.  I would still like the darker background and the white letters, but I needed the form functioning and it was not with white letters.

    The issue is when I had white letters, when someone tried to check the boxes next to the question "I would be available to meet", the words disappeared because a white box appeared.  The question letters should be white, not black, but when answering the question, clicking on any of the check boxes reverses the black and white colors.



  • Profile Image
    Answered on August 27, 2014 at 11:31 AM


    Thank you for clarifying the issue at hand. We were able to identify it and the following should help. Simply inject this CSS codes to your form if you want to transform the white checkbox label to black on focus. This is to prevent the white label to look invisible when any of the checkbox is clicked.

    .form-line-active .form-checkbox-item label {

    color: #000;


    Guide: How-to-Inject-Custom-CSS-Codes-to-your-Form



    Another solution without a need of injecting custom CSS is to disable the highlight effect. Check this visual guide.