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tyrogelAsked on August 26, 2014 at 5:53 PM
Hi, I love the paypal integration but what happens if a client suddenly wants to cease their auto payments? Can I do this somehow here, or do I need to handle it within my PayPal acct?
Thx, Ty
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Welvin Support Team LeadReplied on August 26, 2014 at 10:16 PM
Hi,
This Paypal support post should help you: https://www.paypal-community.com/t5/Subscriptions/How-can-a-merchant-cancel-a-subscriber/td-p/168652?profile.language=en-gb.
Otherwise, ask your client to cancel the subscription the subscription to Paypal Account dashboard. This guide: https://www.paypal.com/us/webapps/helpcenter/helphub/article/?solutionId=FAQ2058&topicID=&m=ARA
Thank you!