e-Signature URL submitted, but not complete in Zapier-Jotform-Webmerge.me integration

  • JustLegalServices
    Asked on August 27, 2014 at 6:53 AM

    Hi Welvin,

    I have also been trying to integrate Jotform with Webmerge for awhile.  I am going to attempt to write a custom php script again after reading more of Jotform's webhook instructions, but in the meantime I had found the Zapier solution.  My only problem is that my form contains signature fields, and the url of the image that gets transmitted to Webmerge through Zapier is not complete - so that the image is missing in the merged document.

    This is my form: http://form.jotform.co/form/31832857097868  I am using the E-signature widget.

    Thank you,

    Jessica

  • Elton Support Team Lead
    Replied on August 27, 2014 at 10:09 AM

    Hi Jessica,

    I was able to reproduce the problem. However, I found two possible workaround that might help resolve the problem. Note that the only missing on the file upload link is the Jotform web address https://www.jotform.com/ so the trick there is to add this link as a prefix either on the Zapier field or on your Webmerge Document. See the following visual guides.

    Solution 1. Add it on Zapier field.

    e Signature URL submitted, but not complete in Zapier Jotform Webmerge Screenshot 30

    Solution 2. Add it on your Webmerge Document.

    e Signature URL submitted, but not complete in Zapier Jotform Webmerge Screenshot 41

    Hope this helps!

  • donadioj
    Replied on August 28, 2014 at 5:13 AM

    Thank you very much Cris!  This solution works perfectly.