Why doesn't work configurable list and Multiple Text Fields in email answer contents?

  • Profile Image
    bluette
    Asked on August 27, 2014 at 06:09 PM

    I used both services in object, but when someone fill with contents, they aren't inside email I receive everytime someone fill the form. I only receive first fields (name, surname, phone, email, etc.) but I cannot receive the other .

    You can try on my new form at this link:  http://form.jotformeu.com/form/42383275809361?

    You'll see you can write inside, but I will receive them blank.

    Please help me, thank you, kind regards.

    Nadia.

  • Profile Image
    EltonCris
    Answered on August 27, 2014 at 08:56 PM

    Hi Nadia,

    After a few minuets of testing, I think I have found out the problem. The problem is due to the submit button you are using which conflict with the other widgets. I will forward this to our developers for a resolution. May I suggest you to please use a regular submit button for now.

    And then inject the following CSS codes to your form if you want to mimic the style on your previous submit button. Guide: https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes-to-your-Form

    .form-submit-button{

    -webkit-box-shadow: none;

    -moz-box-shadow: none;

    box-shadow: none;

    -webkit-transition-property: background;

    -moz-transition-property: background;

    -o-transition-property: background;

    transition-property: background;

    -webkit-transition-duration: .3s;

    -moz-transition-duration: .3s;

    -o-transition-duration: .3s;

    transition-duration: .3s;

    background: #00A1CB;

    color: #FFF;

    text-shadow: none;

    border: none;

    height: 100px;

    width: 100px;

    border-radius: 50%;

    font-size: 18px;

    font-weight: bold;

    }