new email limitations

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    Asked on September 05, 2011 at 01:54 PM

    I've been away since about mid-July. The last time I used Jotform (and I've been using it monthly for nearly a year) I sent a form out to 40 addressees at once. I just tried that again for my regular monthly mailing and got a Jotform error msg saying that I could only send to a max of 10 addressees at once. No big deal, really -- I just carved my addressee list into four parts, each w/10. However my question to you is this: Is this new limit of 10 addressees a permanent change or is it something temporary?

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    Answered on September 05, 2011 at 02:11 PM

    Hi MacSkip,

    Thank you for your message. This new limit was a permanent change implemented to ensure fast and near real-time delivery of your email forms to your intended recipients compared to emailing it to more recipients all at once.

    We appreciate your understanding on this matter as we make adjustments on JotForm to make it more efficient for you. Thanks for your continued patronage!