Used the Invite By Email to and the person saw a pop up with this text

  • PublicDefForms
    Asked on July 28, 2022 at 5:53 PM

    Used the Invite By Email to and the person saw a pop up with this text when trying to access the table "Unauthorized Access, You need to login as First.Last@example.com. You are logged in as first.last@example.com. I replaced the real email with a sample that shows the only difference being the capitalization of the name.

  • Nina_J
    Replied on July 29, 2022 at 2:37 AM

    Hi there,

    Thanks for reaching out to Jotform Support. With this error message, you need to be logged in to the main account in order for you to share the Tables. I checked the email address associated with this account and it doesn't have any active forms. Can you please confirm if this Tables is also shared with you and you want to share it to another user?

    As soon as we hear back from you, we'll be able to help you with this.