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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Paypal Subscription Effective Date Question

    Asked by rhartt on August 28, 2014 at 10:35 AM

    Hello,

    I set up a Paypal Subscription Form and tested it out. It worked, and a payment was submitted immediately (today, August 28, 2014). My question: Why, then, does it say that the subscription will be effective on September 28, 2014? (see screenshot below.) Thank you for your help!

     

    JotForm subscription form uploads effective date subscription
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    JotForm Support

    Answered by EltonCris on August 28, 2014 at 12:01 PM

    Hi,

    That is most probably due to the first payment price you set on your subscription. The first payment period starts immediately August 28, 2014 and the next period would be on Sep. 28, 2014.

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    However, if you will not use first payment, it should give you the following.

    Both are actually correct and similar. The first one just used first payment base which is your current setup, that is why it is showing that way on Paypal. The main purpose of the first payment is that if you want to charge the user higher or lower compared to the base price.

    Hope this information helps!

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    Answered by rhartt on August 28, 2014 at 12:17 PM

    OK. We used different products (I used the Bi-weekly lesson package and you used the Weekly lesson package) so we got different amounts but I think I understand. Does this mean that there will be a 1st payment followed by 4 installments? Or a total of 4 installments?

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    JotForm Support

    Answered by EltonCris on August 28, 2014 at 12:37 PM

    A total of 4 including the first payment.

    Thanks!