Safari Phone Number Issues

  • Profile Image
    studioneon
    Asked on September 06, 2011 at 01:28 AM

    Hello,

    Our form looks great on Firefox but in Safari the phone number fields are automatically inserting commas. Eg a phone number of 01234456789 is becoming 0,123,456,789

    http://store-b3e94.mybigcommerce.com/contact/

     

    Any ideas how to fix this issue?

     

    Regards,

     

    Anthony

  • Profile Image
    mliz
    Answered on September 06, 2011 at 04:05 AM

    Hi Anthony,

    Does the comma appears in the notification email alert or
    is it automatically displayed while user is typing in the numbers?
    I am using Safari 5.1 and I was not able to replicate the said issue.
    We'd appreciate it if you can provide further information on how to
    reproduce the problem so that we can look into what might be causing
    the issue.

    We'll await for your response.

    Regards,
    Mliz